Q1: Are you a factory?
Johnson Eletek Co.,Ltd was founded in 2004, we focus on batteries areas, Committing to battery research and development,production and sales.
Q2: What certificates do you have?
Our batteries have CE, RoHS, SGS, UN38.3, MSDS and other export certificates. Our factory has obtained ISO9001,
ISO4001,BSCI, certifications.
Q3: Can I get samples to test first before palce an order?
Yes, free samples, you just only need to pay for the freight cost.
Q4: What is the MOQ?
For our Kenstar brand battery ,there is no MOQ, any quantity is welcome.
For OEM brand battery, the MOQ is 10000pcs.
Q5: Which payment methods are available?
30% Deposite before the production,70% Balance before shipment.By T/T.
Paypal for sample order and small order.
Q6: What is the lead time?
For sample, deliver within 5-7 working days.
For decent order, 25-30 working days after the confirmation of deposit.
Q7: Is there any warranty or after-sale service?
QC will check each battery before shipment.100% high quality guaranteed. If there is any problem on quality ,we would
like to replace each defective battery for free after confirmation.