Q1: Can I have my own logo/brand on products?
A1: Yes. The casino logo can be customized.
Q2: How do you control the quality?
A2: Quality absolutely is our top priority. We have our own professional and experienced QC team to check all products before shipment. Customers are welcome to come and inspect the goods during production.
Q3: Can the roulette use a VPN router to connect?
A3: Yes, with the use of cable network and VPA router, you can be able to connect it to its extensions.
Q4: I found a lot of similar products in Alibaba, how to distinguish the genuine one?
A4: Buy only at Hiwill to ensure genuine products. We guarantee 100% original products with a 1-year warranty for maintenance and after-sale technical services.
Q5: How can we solve if we cannot successfully install the machine?
A5: You can refer to the enclosed product manual and wiring instruction upon purchase. You can also use Alibaba online services. We will always provide videosonline assistance if necessary,
Q6: Packing & shipment:
A6: 1.Wooden packing,or as per buyer's need.Safe for transportation.
2.Professional foreign sales department, good master of sea shipment and air shipment.
3.Good relationship with shipping companies, get faster service and better freight.