Question1: What is MOQ of your product?Answer: There is no MOQ limited for our standard product.
Question2: Can your product pass EN71, REACH etc test?
Answer: Yes, it is, please contact with our sales team for more information.
Question3: How quick custom sample quickly?
Answer: It takes 3~7 days after artwork and order confirmed.
Question4: How fast can we get a price for custom item?
Answer: It takes 30 mins to 1 hour to make a quotation sheet for you.
Question5: What guarantee do I have that assures me I will get my order from you since I have to pay in advance? What happens if the products you shipped are wrong or poorly made?
Answer: We do not only have strong production team to make sure quality, but also a audited supplier by BV. Alibaba Trade ASSURANCE make sure your money safe.
Question6: How can I get a tracking number of my order that has been shipped?
Answer: When your order shipped, our sales will send email to inform it.
Question 7: Can you produce the product as our sample?
Answer: Yes, we can. As long as you give us the detailed specific requirement, or better send us orginal sample, we can absolutely make the same sample and send to you for approval.
Question 8: What about the cost of sample,and sample time?
Answer: Samples can be sent in 5~7 days.Considering that many customers need us to send samples, we need freight paid, after order ,would be returned.
