Q: Will the Test Certificate meet EN10204 3.1? A: We will provide Original Mill Test Certificate certified to EN10204 3.1 for products in stock or further processing needed
Q: Once the products received by customer were found not comply with the products or contract demands, what will you do?
A: We will compensate the customer for all the loss without any hesitation
Q: How long is your delivery time?
A: Generally it is 2-5 days if the goods are in stock or it will need 7-20 days if the goods need to be
customized
Q: Do you provide samples ? Is it free or extra ?
A: Yes, we could offer free samples.
Q: What is your terms of payment?
A: 20% Prepayment and balance see B/L copy or 100% LC at sight.