With 10 experienced R&D engineers, Tengtour is able to design and customize products to meet the needs on the market and industry's upgrades
Well-trained 10 QC people to ensure all the process are well made before shipping out of our factory.
Tengtour Sales Team offer 7x24 service to take care of any of your urgent projects.
Product Packaging/ Inner Box | ||
Size | 44 (L) * 24 (W) * 12(H) CM | |
Weight | 2 KGS; | |
Packaging Details | The regular package is brown box packaging. We do offer OEM products and packaging for customers as well. Please just contact us via email/ Trade Manager if you have requirement on the customization. |
Master Carton Packing/ Outer Box | ||
Size | 50(L) * 46 (W) * 52 (H) CM | |
Weight | 17 KGS; 8 pcs/ctn | |
Packaging Details | The regular outer box is Brown-yellow with K-K double pit. We do offer OEM products and packaging for customers as well. Please just contact us via email/ Trade Manager if you have requirement on the customization. |
A: Yes, we welcome sample order for testing and checking the quality. Mixed samples are acceptable as well.
A: For the sample order, it typically takes 3-5 business days;
For batch order, it usually needs 3-5 weeks depending on the customization service and product quantity;
And for ODM products, it depends on the complexity of the products, individual cases vary;
A: We do not have specific MOQ request for all of the products. Project samples are all acceptable.
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 2-5 business days to arrive. Airline and sea shipping is also optional.
A: For RTS (Ready To Ship) products, you can place orders directly on Alibaba.
For other products, regular process: Communication - - - Quotation - - - Issue PI - - - T/T deposit - - - Arranged Production;
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
A: Yes, we offer 3 months - 3yrs warranty to different products.
A: Firstly, we are very confident in the quality of our products because all of them are produced in a strict quality control system and the defective rate will be less than 0.3%.
Secondly, as long as the products are in the guarantee period, we will send the replacement to you by air/ sea depending on the urgency of your project and will cover the freight as well.
A: Regularly, Amount<=1000USD, 100% in advance. Amount>=1000USD, 30% T/T in advance, 70%balance before shippment.