Q1: How does Zibo Yinxuan Assure Quality?
A1: a. Zibo Yinxuan manufactures graphite blocks with strict quality control on ISO 9001: 2015 standard.
b. Graphite material is inspected and evaluated for assurance before machining in our own lab.
c. Specially-assigned inspector inspects measurements during machining.
d. Second time measurements inspection before packing.
e. Safe package will be inspected before shipment.
Q2: What After-sales Service Could Zibo Yinxuan Provide?
A2: a. After graphite products leave from our factory, our logistic staff will closely track the shipment until safely delivered.
b. During application, our business and technical staff are available for you. Any emails will be replied within 12 hours, and solutions given within 24 hours.
c. For confirmed quality claim, Zibo Yinxuan will assume the responsibility by replacing with
new products or payment compensation.
Q3: What’s Zibo Yinxuan’s Specialty?
A3: a. Zibo Yinxuan supply from graphite material to finished graphite parts with quality control
in whole procedure.
b. Zibo Yinxuan can do anti-oxidation, impermeability, wax & resin impregnation, purification treatments to graphite finished products, to improve graphite life and performances.
c. Zibo Yinxuan team is with strong consciousness of service to customer from product quality control, package, delivery time to after sales service.
d. Zibo Yinxuan is trustworthy graphite manufacturer with integrity.
Q4: What Is Shipping Time?
A4: Generally in 10~20 days since order confirmed.
We have high flexibility on delivery time, for urgent orders, we will do everything possible to
deliver in shortest time.
Q5:What Is The Export Percentage in Zibo Yinxuan Whole Business?
A5: Over 95%. Main customers distribution: Korea, Japan, Indonesia, Malaysia, Taiwan, South Africa, Russia, Austria, Germany, UK, Spain, France, Italy, Luxemburg, USA, Australia, New Zealand, Argentina etc. Over 95%. Main customers distribution: Korea, Japan, Indonesia, Malaysia, Taiwan, South Africa, Russia, Austria, Germany, UK, Spain, France, Italy, Luxemburg, USA, Australia, New Zealand, Argentina etc.