Q1. Can you make my customized designed products?
A: Yes, we can make the products according to customer's request.
Q2. What is the minimum order quantity you want?
A: Normally, there is no limit for the minimum order quantity. The minimum order quantity is subject to the demand of our esteemed
clients. More bigger quantity, the price is also more cheaper.
Q3. What is your principle for the samples?
A: We provide samples, but need to pay the sample charge
Q4. Normally, how long will it last before delivery?
A: As usual, 10 days after order confirm.But for some gifts with small quantity and less complicated crafts, we can deliver
earlier before the deadline.If customers need urgent orders, we can negotiate the time for delivery ,but you have to pay some
extra expenses.
Q5. What is the common means of shipping normally?
A: Normally, we send samples by express, but for the orders, we use many ways.
If total weight is less than 100kg, we suggest that choose express.
If total weight is 100kg to 200kg, we suggest that choose air shipping.
If total weight is over 200kg, we suggest that choose sea shipping.
But if your time is urgent, we could discuss together, choose the best.
Q6. Which payment can be acceptable? and how to do it?
A: We could accept the payment by T/T, Western Union and Paypal.
For the sample fee, customer should pay in full.
For the mass order, customer should pay 30% deposit at least, the balance should be paid before shipping goods.
When customer do the payment, may have a little bank charge, customer should bear this.
If you need more information or any question,
please feel free to contact us.