We will provide you the user manual of the machine and 24-hour online service, we also support free training service, engineers can train your workers for free in our factory for 3-5 days. If request, our staff can arrange the on-site training. Q2 : I don’t know which type handheld fiber laser welding machine price is suitable for me ?
Please tell us your materials type? material size? material thickness range?Then we can recommend the most suitable model metal laser cutting machine to you.
Q3 :It's not convenient for me to go to China, but I want to see the condition of the machine in the factory. What should I do?
We can send you pictures and videos, or by online video to let you have clear understand of the machine condition.
Q4 :Do you have CE document and other documents for customs clearance?
Yes,we have Original documents. At first we will show you and after shipment we will send you Packing list/Commercial Invoice/Sales contract for customs clearance.
Q5 :What should I do when i have problem during use?
We provide two years machine warranty. During the two-year warranty, in case any problem for the machine, we will provide the parts free of charge (except for artificial damage). After the warranty, we still provide whole lifetime service. So any doubts, just let us know, we will give you solutions.