Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the
goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU
Q4. How about your delivery time?
A: Generally, it will take 5-10days if it is in stock , 25 to 60 days after receiving your advance payment. The specific delivery
time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. I need one roof top tent for test first, how about it?How much?
Of course, we prefer our clients to test sample quality at the beginning. You may pay the cost first, when you take bulk order,
the sample cost will be returned. In other words we provide free sample.
.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery, Also we have our Own QC.
Q8: How do you make our business long-term and good relationship?
A:1. We try to consider each step in clients' way to help to win a reasonable profit and benefit.
2.We keep good quality and competitive price to ensure our customers’ benefit.
Q9:.Which color can you provide?
Hard shell roof top tent: The hard shell is black or white, body is green, gray, brown or khaki(Australia polyester/cotton) or
oxford(brown, grey). We also can provide customized service, we can print the design on the body or top of the roof tent as your
demand.
Soft roof top tent: Green, grey, orange and khaki or customized as your demand.
Q10:About many customers are asking for buying ONE pcs
If you only purchase one PCS, Something need you to confirm first!
1. Because our tent and Awning are long and big. If send by air, that is very very expensive around 1000USD, Send by Ocean, we
only charge you the OCEAN FEE ( Means from NINGBO port to your port). Of course it is better for you to find CHINA agents by
yourself, we will send to your agent’s warehouse .
2. If by ship, Mix container with others, make sure you can do Customs clearance in your port. Most Country will charge some
fee(we donnt know you can ask in advance)
3. So the best way, it is you can buy as more things as you can (or Purchase with your friends), on that way Everything will be
cheaper on average (In your port, the charges are usually based on the number of Bill of lading)