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                                        F   A   Q

Q:What the material of furniture?

A:All of our furniture made by Solid Wood(Except for some of our specially marked).

Q: Are you manufacturer?

A: Yes. We are factory,and also has 3 factories manufacturing furniture for us,the same desin and quality.

Q: Can I get a sample before order?

A: Surely you can, free sample will be offered, but the freight might be on the customer’s account, we could ship the sample by DHL or Fedex(TNT,UPS and other you want),takes about 3-5 days.

Q: What is your terms of delivery?

A: Generally we ship in FOB term, but we could offer the solution for CNF, CIF, and DDP, which all based on your requirement. The door to door service is available.

Q: How about the quality warranty? 

A: We have strict control of quality from material to shipment, use top grade CTN as our standard packing, surface will be wrapped by PE form or bubble wrap, if you find our products damaged in the container, free ones will be offered within next order. 

 For more, Alibaba will offer assurance which means Alibaba will pay your money back in advance if there is any problem with our products.

 Q: What is the production leading time?

A: It will take about 15-25days after we collect the order, generally we will have lots of items in stock to make the leading time as short as possible.