Question 1: Are you a factory or trading company ?
Answer : We are factory, specialzed in producing stainless steel lunch boxes, salad bowls and dinnerware for 10 years. We have strict quality control management.
Question 2: Do you provide OEM service ? Can you customize the product in special shape with our Logo ?
Answer : Yes, we accept OEM and ODM orders. You can decide the matterial, thickness, dimension, with or without lip, packaging and logo.Please feel free to contact our sales responsitive and offer the details and requirement, and we will offer our quotations ASAP.
Question 3: What s your Minimum Order Quantity ?
Answer : Our MOQ(Minimum Order Quantity) for each kind of product is 500-2000 pieces depending on different products. Please consult our sales responsitive for more details.
Question 4: Can I order some samples for our testing ? And how about the sample fee ?
Answer : Sure, we can send sample products. The stock sample cost will be funderable once you place an order. The making sample cost will be refundable if order quantity meet the request.
Question 5: What is your normal Payment Term?
Answer : 30% deposit advance by T/T, the balance before shipment. We also welcome pay by Alibaba Trade Assurance & Alibaba Super L/C.
Question 6: How long is the lead time ?
Answer : Normal Lead Time: 20 to 45 days depending on the quantity and the product category.