1, Q: Are you a real factory? Or a trading company??
A: Yes, we have our own welding factory and electrostatic powder coating factory and we have 12 Years manufacturing experience. We mainly produce and sell metal fence, Wrought Iron gate,wire mesh products.Welcome visit our factory or by video check our workshops
2, Q: What information should I provide, if I want a lowest quotation?
A: The specification of the product, the size and quantity you want,we will send you the quotation accroding your requirments.
3, Q: Can I customize the products and Can I add my logo on the product?
A: Yes, as long as provide specifications, drawings, we can do what you want products. We can produce by your CAD or technical drawings it depand on the details what we can discuss online.4, Q: What are the terms of payment?
A: For the sample order: we suggest payment online in Alibaba insurance P.I .For wholesale order: as the globe trade customs, Usually, we request T/T 30%in advance, 70% balance to be paid before shipment, or 100% by irrevocable confirmed L/C payable at sight. We prefer to use trade guarantees so that Alibaba can secure your payments.
5, Q:How to make order online?
A: As our products contain a lot of style, the product price & shipping fee is very different base on your detailed order and to different destination; Please message us your order details after you put an order online, we will adjust the last price on your order page; We suggest you arrange the payment after we confirm everything.
6, Q:How long is your delivery time?
A: Generally 5-10 days if the goods are in stock or 15-20 days if not in stock, and according to the quantity you buy.
7, Q:Do you provide samples? Is it free?
A: Yes, if the size isn't too big we could offer the sample for free charge , but the cost of freight is not included.
8. Q:Do you have quality guaranteed?
A:All our sculptures are covered by 10-15-year Quality Guarantee.
9. Q:Could you supply Door-to-Door Delivery?
A:Yes, we are very good at Door to Door Delivery, please inform me your detailed address, then I will quote you the freight cost to your home directly.
10.Q:How do we ship the goods?
A: In the receipt of your deposit, we will arrange the production and will send you the pictures of the goods from each angles for the ready goods after it was finished. The balance payment will be paid after your confirmation,and we will will be loaded by sea, if the goods is not large, it will be loaded by air freight or Express. No matter any ways of transportation, our forwarders will provide professional service to ensure the goods arrives at your place smoothly.