Q1 | Are you factory or trading company? |
We are Manufacturer. |
Q2 | What’s the payment terms? |
30% deposit for production, 70% T/T against B/L copy. |
Q3 | What’s the delivery time? |
Our delivery time is 25-30 days after deposit. |
Q4 | What is your terms of delivery? |
FOB CIF EXW. |
Q5 | What’s the MOQ? |
The minimum order quantity is 100 pieces for each model. |
Q6 | What’s the life time of your battery? |
3 year. |
Q7 | How long for the warranty? |
1 year. |
Q8 | If there are defective batteries in the warranty, what’s your policy to replace them? |
Please take the photos of the broken batteries for us and tell us what happen, if everything is confirmed, the new ones will be sent to you as compensation in the next order. |
Q9 | Do you offer the OEM service? |
Yes, we can offer the OEM service, and the MOQ is 200 pieces for OEM models.Besides, we can make the brand and packing design. |
Q10 | Can you produce according to the samples? |
Yes, we can produce by your samples or technical drawings. |
Q11 | What material is being used in the manufacturing of your batteries? |
The plates are made of high purity lead (99.994%-99.996%), make the longer service life. |
Q12 | Do you test all your goods before delivery? |
Yes, we have 100% test before delivery. |
Q13 | How do you make our business long-term and good relationship? |
1. We keep good quality and competitive price to ensure our customers' benefit; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from. |