Q: Any stock?
A: We have enough stock of vacuum components and fittings, such as flanges, valves, pumps and high temperature furnaces, all of which can be shipped out timely upon your request; lab machines are usually customized, so it will take 30-60 days for production.
Q: Payment terms
A: For payment>USD 1000.00, we expect 30%T/T in advance, 70% T/T before shipment; for payment≤USD 1000.00, we expect 100% in advance.
Q: Delivery time
A: Fast delivery generally, but it depends on the products you ordered. It is generally 7-10 days for stock products.
Q: Warranty
A: We offer 12-month warranty for our products.
Q: Samples
A: We provide you with samples free of charge, but the freight shall be borne by you.
Q: After-sales service
A: We will respond within 12 hours. If problems cannot be solved on-line, we will replace the products.