Q1: Are you a trading company or manufacturer?
Yes, we are manufacturer, we have two factories in Guangzhou city and Dongguan city, Guangdong province, China.
Q2: How was your turnover last year?
Our export sales is US$6670000.00 last year.
Q3: Can you help me to make my own design and print my brand? How about the sample fee and delivery time?
Sure, we have a professional development and research team to design products according to your requirement, we accept OEM and ODM. We can finish your sample production in 5 - 10 days, but you need to pay sample fee, we will refund this money after confirm your order.
Q4: What's your MOQ?
Different products will be different minimum order quantity, generally speaking, our MOQ is 3000 meters for each color of our plastic PVC tube.
Q5: What's your lead time?
Our production lead time is normally 10 - 25 days according to your order quantity.
Q6: What kinds of payment method do you accept?
We'd like to accept these payment ways: TT, Western Union, Moneygram, Unistream, LC, Paypal, Cash or Alibaba Trade Assurance. Deposit is 30% of amount and balance against for BL copy.
Q7: How can you ensure the safety of my money, i am afraid that i won't receive good quality products after finish money transfer.
You don't have to worry about the safety of your money at all because we would like to accept your order via alibaba platform, you are welcome to transfer money by alibaba "Trade Assurance", it is very safe because Alibaba is a famous large enterprise, they will ensure the security of your payment. Besides, we are a reputable company, we cherish the opportunity to cooperate with you and look forward to a long-term business relationship with all of our customers.
Q8: How about your quality warranty and after-sales policy?
We supply one year quality guarantee, If there is any quality problem within 6 months, we will replace new products for you, and if any quality problem within 12 months, we will provide technology supports and send you free parts.
Note please: No quality warranty for man-made sabotage.
Q9: May i have a quick contact with you?
Yes you are welcome. Our contact phone number and Whatsapp ID is +86 13751882437, Email box at plastic-hardware@hotmail.com.