Q1: Can I have a sample order for the application?
A: Yes, we can make the samples according to your special requests.
The sample charge can be returned while formal orders placed in future.
Q2: What about the lead time?
A: It will take 10 days for sample orders. However it will depend on your final order quantity and order confirmation date.
Q3: How do you ship the goods and how long does it take to arrive?
A: For small order, we suggest ship by express such as DHL,TNT,UPS or Fedex. It usually takes 4 to 8 days to arrive.
For more bigger orders, air or sea will also be an option. It may take 7 to 30 days from our airport/seaport to customers’.
Q4: How to proceed an order for solar panels?
A: a) Let us know your requirements or applications.
b) We quote according to your requirements or our suggestions.
c) We confirm the details/price/quantity for the solar panels.
d) You send us a formal PO.
e) We settle you the proforma invoice for deposit.
f) We launch the production upon receiving the prepaid.
g) We advice you 3 days before panels are finished
h) We arrange the delivery once we getting the approval from you.
Q5: How many years are your product warranty?
A: Different products series have different guarantee period. We offer 1-5 years warranty to our products.
Q6: Is it OK to print my logo on solar panels?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
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How to start your business
Step 1
Find your interested products by search keywords
Step 2
Contact the supplier by clicking ”Enquire” or “request meeting” button, otherwise, you also could consult our import consultant.
Step 3
After verifying your email, get response from suppliers or our trade manager will contact you as soon as possible
Step 4
Set up meeting with the Chinese supplier without language barrier