Q1. How about your delivery time?
A: Generally, it will take 15 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.our sample time is 3-7days.
Q2:Is this the forever rose?
A:Yes, the forever rose is made by the real natural fresh rose, looks like fresh rose , real and natural .
Q3:Can we order some samples before placing the forever rose order ?
A:Yes , of course . We can accept the sample orders , but you must pay the shipping cost by yourself.
Q4:What is the freight cost ?
A:Normally , we are ship by expresses , EMS, FedEx, UPS, DHL .
Please tell us which sizes and how many quantities you need ,and your country , Then we can talk about the details.
Q5:How do you control the quality for us ?
A:Firstly , every preserved fresh roses we shipped is the grade A rose .
Secondly , we will check every boxes preserved fresh roses one by one and then pack .This is the company shipping rule ,and we have the clear instruction for the checking.
Thirdly,we offer the after sale service for you ,if there is any preserved fresh roses without good condition , then we will take the responsibilities for that , and the one who send you the preserve fresh roses , need to take this responsibility .
Q6:How to order ?
A: Method 1: Order directly from our alibaba web page , need to tell us the colors ,sizes,and quantities you want ; consignee's contact details .You can pay by credit card , visa, bank transference ;
Method 2: Contact us directly , after you confirm the colors , sizes,and quantities , we will send you the invoice for you to transfer the payment . can accept the Western Union and PayPal transference.
Q7:What is Your Regular Practice About Terms of Payment?
A: We can offer Pay Later ,T/T , Western Union,Cash,Escrow, MoneyGram , For small amount,full payment in advance to save bank fee.
Q8: When Can I Get The Price?
A: Usually within 3 hours after receive your inquiry. Please call us in telephone or email if so urgent for get the quotation.
Q9. Can you Accept Small Order?
A:Yes, we can accept trial orders, it is the starting of business. But according to different product price may be higher as normal quantity.
Q10:Do you have stocks , if not , how long will it take to produce ?
A:Yes , normally we have stocks .If you have stocks can ship within 3 working days.
If not enough stocks, we can produce the new preserved fresh roses for you , according to your order , can be within one week .But if raining , might cost more time , as the roses are hard to dry in the raining day .