Q1:Are your company a manufacturer?
A:Yes,We are LED lights manufacturer located in Ningbo,China.
All products design and produce by our own factory.
Q2: Can I have a sample order for led light?
A:Yes, we welcome sample order for your evaluation. Mixed samples are acceptable.
Q3:What about the lead time?
A: Depends on the order quantities.
1~50pcs 3~5 days.
51~100pcs 5~10 days.
100~500pcs 10~15 days.
Above 500pcs need 15 days more by actual materails stock.
Q4:Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available.
Q5:How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also available.
Q6:How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q7:Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q8:Do you provide warranty?
A: All products are QC passed and reach export standard by third-party testing authority.
We will provide 5 years warranty.
We will provide new light within 6 months since you purchased.
After 6 months we will provide free components and service to repair.
Or after 6 months until 5 years we will provide new light according to actual situation.
Q9: What payment method your accept?
A: Alibaba Trade Assurance,Paypal,T/T.
Or consult us directly for special payment method you want.