High Quality Black 1.5m USB Automatic Retractable Cable Reel For Consumer Electronics

Q: Wonder if you accept small orders?
A: Do not worry. Feel free to contact us .in order to get more orders and give our clients more convener ,we accept small order.
Q: How long is your production lead time?
A:It depends on product and order qty. Normally, it takes us 15 days for an order with MOQ qty.
Q: What's your payment terms ?
A: By T/T, LC AT SIGHT,50% deposit in advance, balance 50%  before shipment.   
Q:What is your terms of delivery?
A:We accept EXW, FCA, FOB, CFR, CIF, DDU,etc. You can choose the one which is the most convenient or cost effective for you.
Q:How can I get a sample to check your quality?
A:After price confirmation, you can require for samples to check our quality.If you just need a blank sample to check the design and quality, we will provide you sample for free, as long as you afford the express freight cost.
Q: What about the lead time?
A:Sample needs 5-7days, mass production time needs 15-30 days for order quantity more than MOQ
Q:If the goods have some problems, do you have any after-service?
A: Of course! Firstly, please send pictures or videos to us, let us make sure what problem there is. If this problem can use parts to solve, we will send the replacements for free, if the problem can’t solve, We will give u discounts in your next order for compensation.
Q: How does your factory do regarding the quality control? 
A:Quality is priority. We always attach great attention to quality control from the every beginning to the end of the production. Every product will be fully assembled and carefully tested before packing and shipping.
Q: Do you support customization?
A: Yes, if you provide drawings and specifications, we will be happy to provide a unique design according to your needs! And we will provide optimization recommendations and reasonable prices, please feel free to consult us.
Q:When will you ship the products after we send the money?
A: It depends on order Quantity,regular order will delivery within 15 work days,large order will take 15-25 days. Stocking items can be prepared well within 2 days.