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1. How can I get a sample?
Contact us to confirm the sample you want. We will quote you the price and the sample charge. The samples will be ready in 3-7 work days after you pay the sample charge. The samples will be sent to you via express and arrive in 3-5 days. The express freight will be paid at your side.

2. Can you do OEM/ODM?
Yes we can. Send us your design artwork and requirement. We will make quotation based the details. If the price is ok, you can ask for the sample.

3. What is the delivery time for OEM/ODM bulk order?
If all the details are confirmed when place order, we need 45-60 days to produce it in general.

4. What is the payment term?
We accept mostly 30% advanced T/T and 70% balance at sight of B/L. We also accept Letter of Credit.

5. What is your main market?
USA, Europe and Oceania.

6. How do you ensure the quality?
We have strict QC procedure. We have our QC team do inspection in factories every day. We have our physical performance test lab. We accept 100% production line inspection by 3rd party or by customer himself.

7. Which trade fair do you attend?
We atten Canton Fair phase 3 twice every year.

8. Can I visit your factoy?
Yes. You are warmly welcomed. Our address is: Jiaxing Alex Trading Co., Ltd. 588 Xinxing 1st Road, Pinghu, Jiaxing, Chi