1. What's the MOQ?
Answer: It's 100pcs, but if you need less, it’s ok, but the price will be changed based on your quantity.
2. What is your quality warranty?
Answer: All of our products are with a 1-year quality warranty.
4. What certificates do you have?
3. Should we use our logo/brand?
Answer: Yes, of course. OEM is supported; both on package or devices.
5. How can I get a sample? What’s the sample fee? How long will it take?
Answer: All electronic products are with CE & RoHS certificates.
Answer: Please confirm with us the model you’ll purchase, and you prepaid the sample fee, after the sample tested and qualified, we will refund this sample fee when you place the bulk order. We can send out the sample within 2 working days after receiving payment.
6. What’s the lead-time for orders?
Answer: Normally it takes 5 working days after receiving payment.
7. Do you hold quantities in stock ready to ship?
Answer: Yes, we usually hold some quantities in stock, such as 100pcs or 200pcs are ready to ship immediately.
8. What about your after-sale services?
1, If it’s a quality problem, customers must provide photos or videos and other evidence to us to identify. After confirmation, we’ll send the new products to replace the damages in the next order.
Answer: We have 100% QC before shipment. If there are some unexpected problems happen, we hope to solve these problems with our customers through friendly ways as below:
2, If it’s man-made damaged, customers should take full responsibility.