1.Q: What makes you different with others? A: 1) Our quality
We have a complete quality inspection, every product will have strict quality control before the factory, to ensure that the quality of the products delivered to you are qualified products.
2) Our production
Our production can be visualized, and we can send videos to you at any time, so that you
can know the production progress and master the production process in real time.
3)Our Special Export Design
We pay very much attention to the export packages. We have plastic clips on the beams to
protect the beams from surface damage in the transportation, We have got the whole
uprights wrapped with transparent plastic film.
4)Our Export Experience
We are a manufacturer which wholesales storage racks in large quantity for over20 more
years.
2.Q: How do you ensure your product and service quality?
A: All our processes strictly adhere to ISO-9001 procedures. Raw material inspect ----
First Production Confirm ---- Painting inspect ------ Full inspect before packing. And we
have 3 years quality warranty against BL issue date.
3.Q: How to install the racks?
A: You will get detailed install instruction for the rack you custom. We can also through the
video, live demonstration of the installation process, which do not understand, can be
repeated until you can successfully install.
4.Q: What is delivery time?
This depends on the product. Typically standard products are delivered within 20 days.
The delivery time of the special products is according to the time of setting up of the tooling.
5.Q: What is the term of payment?
1) T/T payment.
2) L/C
6.Q: If we find your bank account different as before, how should we respond?
A: Pls don’t send the payment and double check with us before arrange payment.
7.Q: What you need to provide us before quotation?
A. Already with project design: Just send us, you will get quotation soon.
B. Without project design: Tell us detailed information, for example warehouse size, rack
size, loading capacity, level…You will get free design.
8.Q: If we don’t find what we need on your web, what should we do?
A. Already with project design: Just send us, you will get quotation soon.
B. Without project design: Tell us detailed information, for example warehouse size, rack
size, loading capacity, level…You will get free design.
9.Q: Do you provide OEM and ODM?
A.:Yes . We can discuss the specific cooperation plan in detail
10.Q: How to be the agent of your factory?
A: We are warmly welcome the agent from world country. Pls feel free to contact us for
detailed discussion. You will be the solo agent in your country.