1. Q: May I have contact information or social contact tools?
A: Yes, we do. Please kindly feel free to contact with us by official E-MAIL, LINE, WECHAT, WHATSAPP, VIBER social tools for our service.
2. Q: May I have some free sample for the evaluation?
A: We will charge samples and air courier fee/ shipping fee in the first sample order. The sample fee will be full returned after purchasing quantity order confirmation.
3. Q: How do I select correct item?
A: Please kindly let us realize your detailed working condition such as working pressure inlet or outlet side, working temperature, working fluid, size and quantity of each size, etc. We will help you to select correct item.
4. Q: What is the certificate you have?
A: The factory is certified with ISO9001. We are able to offer kinds of Industrial Valve based on your requirement and certified with CE, CSA, IPX7, API, UL, FM, SGS, etc.
5. Q: What is our Minimum Order or Minimum Order Quantity?
A: Our MOQ is USD 1,000.00 per one shipment for our standard item. Depending on the specific product.
6. Q: What is your delivery time?
A: In general, the delivery time is within 3 – 5 days upon receipt your payment for standard item in stock. According your quantity and standard specification, the delivery time is within 35 – 45 days upon receipt of your payment.
7. Q: What is your payment term?
A: In general, the payment term is by 50% of T/T in advance and 50% of T/T after fax B/L. Feel free to negotiate the payment term with us.
8. Q: What is your warranty?
A: We warrant our industrial item for 12 months from the shipping date at normal usage working condition. Please kindly follow the factory instructions/ catalogues.
9. Q: May I have more discount?
A: In our operational concept: “Absolute Quality, Absolute Client Satisfaction, Absolute Credit”. We do our best to offer you the competitive price at high quality to create win-win situation so as to establish strong long-term business relationship.
10. Q: May I customize my brand??
A: Yes, but we need the minim