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1.Company Profile
Hunan Xingyuan Technology Co.,Ltd, is a listed company in the industry, and we have been built into a national high-tech enterprise, national high-tech enterprise, national import and export enterprise, specializes in self-service technology pioneer and R&D, production and sales with strong technical strength and powerful manufacturing capabilities. We become science and technology pioneer and the main force of Chinese self-service industry.
We have a number of invention patents, design patents, and utility model patents. XY vending have the industry's leading independent core technology and sustainable development capability, supplier full range of products to all over the world, and can design according to the different demands of customers and provides the best products and professional self-retail solutions. These products and solutions for the global, are widely used in schools, high-speed rail, airports,railway stations. shopping malls, hospitals and clothing, medicine and family planning supplies,snacks, fresh friut juices etc, cards, mobile wallet, payment methods by coins, banknotes, IC cards, ID cards,mobile wallet, payment wallet, two-dimensional code and other payment methods and GPRS remote management and control.
2. Show room
4.Packing & Shipping
5. Techinical
6.Our customers and visitors
7.FAQ
Q1: What is the lift time of vending machine?
A: Minimum 10 years, and you can expect more than 20 years.
Q2: What is the brnd and life time of the compressor used in refrigerated vending machine.
A: We using Embraco,imported from Brazil.
Q3: What is the life time of cash payment system(coin changer & bill acceptor)
A: We adopt ITL bill acceptors by default. which are made in UK and with the service life up to 5 years by average. For coin changer, we using NRI made in USA. and card reader made in USA.
Q4: What's your gurantee term?
A: We provide 12 month gurantee on our products, however it's limited to free parts supply, as we can't provide on site service out of China mainland.
Q5: Can I get parts supply from you?
A: Firstly, when you buy machines in full container from us, some free spare parts will come together with the machines. Secondly, you can always get parts from us with very reasonable prices, and normally the shipment will be effected by courier service within 3 days after receiving your payment, but it will takes longer time if the spare parts you wanted are not in stock.
Q6: Are the machines difficult to maintain?
A: It's not difficult at all, and you even don't need to be a technical guy. Our machines have the intelligent self-diagnosing and self-correcting functions, so you will easily locate and fix the problem when there is a trouble on.For example, when a tray motor gets jammed, an error code will be shown on the blue LCD screen, then you just need to access machine settings and try to get the motor rotate for a circle by running "motor testing", and if the motor is not broken inside, it will automatically get back to its initial position and sort the jam out.
8.After-sales service
Operation instruction +Frequently question solving+ One by one teaching
8. Contact with us
Tell: +86 13787052776 (wechat, skype, whatsapp)
Email: richard@xyvending. com