A1 For Sample order, we always have stock, can send out immediately; For mass order, it takes 14-30 days
Q2 What is shipping time?
A2 For sample order, it takes 3-10days by DHL/Fedex/UPS/TNT to all countries; For mass order, it takes 15 days by DHL/Fedex/UPS/TNT or by Air, it takes 20-45 days by sea.
Q3 What is payment ways?
A3 Mastercard, Visa, e-Checking, PAYLATER, T/T, Western Union, PayPal, etc
Q4 Do you have experience to supply Amazon, Wish, Lazada, Shoppe ? A4 Yes, we supply to the top sellers of Amazon, Wish, Lazada, Shoppe for years.
Q5 Can you provide OEM/ODM service? A5 Yes, we have more than 10 years OEM/ODM service
Q6 What is minimum order quantity / MOQ ? A6 For HiBeamer Brand, MOQ is 1pc only ; For OEM order, MOQ >500pcs by different model.
Q7 What is your warranty? A7 One year.
Q8 What certificate is your projector approved by? A8 CE/RoHS/FCC/CCC etc
Q9 Can I get a free sample?
A9 We do not provide free sample, but if your total order(s) amount reach certain amount, we can return the sample fee.
Q10 Can you supply with Europe/USA/Australia/UK power plug? A10 Yes ,we provide power plug by your standard .
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