1. How long is the warranty?
We warranty the whole machine for 3 years and we provide life time technical support.
2. If parts has quality problem under warranty, how should we do?
If there is any quality problem under warranty, we will send you parts by air for free, and we bear all costs because of it.
3. What size should we choose?
For this machine, we recommend 100mm lens on machine and 200mm extra
4. How long can i get the machine after payment? and you send the machine by air?
You can get the machine around 20 years after payment, we will delivery door to door by air.
5. How should i place the order?
When you are ready to buy, please let me know your alibaba account(the email which you used to registe Alibaba) and your detailed address and contact tel, so that i can make Alibaba Trade Assurance Order for you on Alibaba. and you can pay by paypal/credit card/bank transfer....
6. Can i pay via Paypal or Credit Card?
Yes, you can.
7. Can i get some technical support from internet?
Yes, we have group. Welcome join the fiber laser group:
https://www.facebook.com/groups/fiberlasertips