Q: Are you trading company or manufacturer ?
A: HANSTAR Company is a professional cable manufacturer with 30 years production experience.
Q:What's your company MOQ?
Our company has MOQ requirement, but we also accept small quantity.
Q: How long is your delivery time?
A: Generally it is 1 day if the goods are in stock. or it is 7-10 days if the goods are not in stock, it is according to quantity.
Q: Do you provide samples? is it free or extra?
A:
1. If we have inventory and total amount is small, it's free.
2. If we don't have inventory, sample and freight cost have to be paid by your esteemed company. But we will return the sample
cost to you when we receiving your initial order.
( but do not pay the cost of freight.)
Q:When I want customized products, how to do?
A: We have Equipped with professional equipment, technicians & skilled employees, OEM & customized service is welcome. Drawings or
samples are required.
Q: What is your terms of payment?
A: Generally, we do T/T in 30% deposit before production,70% balance against copy of B/L. Also, payment terms are negotiable
depending on customer's request.