Q: Is Gleafgroup a factory or simply a trading company?
A: We are a TRUE OEM/ODM factory. Please read our COMPANY PROFILE, for more information on this issue.
Q: What payment methods are available to me?
A: We accept most of the payment methods: accept VISA, Pay Later,T/T,Western Union,Paypal and Cash.
Q: How long is the warranty time?
A: 1 Year.
Q: What are the shipment terms and delivery times of your company?
A: Delivery / production time is directly affected by the size of the order. Also depending in which season you are shipping.
Q: Do you give any discounts ?
A: Prices are directly affected by the quantity. We have many ways to help our partners when starting the sample processes. Make sure to ask our sales on how we can make you save some charges.
Q: I would like to add my company logo on your products, is this possible?
A: SURE.We customize on a regular basis products for many large retaillers and brands. If your order is at the below 10 units, we can consider this as a SAMPLE order, some fees might apply for the logo prints.Different methodes are used for logos, please ask our sales for more information on this issue, we will surely find the right solution for you!
Q:Can l choose the size or color or pattern of this product ?
A:Yes,the size, color, logo, even the design can be customized. If you need,please feel free to contact us.
Q:What is your mode of shipping way? Is there an advantage?
A:Shipping:DHL/UPS,by air/by sea In 2020,we ship all smoking stuffs by sea when it’s over 100kg,cheap and fast.
Advantage of shipping:
We have customs clearance shipping agent in the west coast of United States,
You’re guaranteed to get shipments without any risks.