Q: Are you a manufacturer or a trading company?A: We are a manufacturer and provide OEM&ODM services.
Q: Do you provide Alibaba trade guarantee service?
A: Yes it is. We have passed the Alibaba TUV certification: trading through Alibaba Trade Assurance is the safest and most guaranteed way.
Q: Do you provide free samples?
A: For the first cooperation. we need to charge samples and freight. And it will be shipped within 3-5 working days after the test. The sample fee will be refunded after placing the order.
Q: What's the delivery time?
A: Sample: within 3-5 working days after payment.
Bulk ordering: 5-30working days. need to be confirmed according to the specific situation.
Q: How do you ship?
A: UPS. DHL. FedEx. TNT airlines and shipping are also available.
You can also send your freight forwarder to pick up the goods.
Q: Do you accept the private label on the product?
A: Acceptable when at least 1000pcs is required. If it is less than 1000pcs.
we can provide flexible customized solutions. please confirm in our business communication.
Q: Do you accept color box packaging when thequantity is lower than the MOQ?
A: If the quantity is lower than the MOQ. the products are equipped with free neutral kraft paper boxes. We can make color boxes, but the cost of the printing plate fee will be included in the unit price.
Q:Are your prices honest and there is no roomfor bargaining?
A: We have always tried our best to quote the most favorable price for our customers. but sometimes It depends on your quantity.