Q1.What’s the material? A1:
Trunk: Fiberglass with galvanize steel structure or real wood trunk, according to your demands.
Leaves: ABS plastic + glossy fabric + steel wire
Q2.How to transport it?
A2:The leaves can take off; the trunks use the air bubble film to protect in the container, it uses the Irregular packaging.
Q3:If my products get demaged during shipping, how can I do?
A3: Don't worry. Please feel free contact us, we will handle it properly and give you a satisfactory answer asap.
Q4:How long it can be use?
A4:The fiberglass trunk can be used about 15~20 years, the real wood trunk ones can be used about 5 years.
Q5:How much time it will take for installation?
A5:Only need about 20-30 minnutes will be fine, if you need, can also show you an installation video.
Q6:Can you make the indoor or outdoor tree?
A6:Yes, both of them are available for you.
Q7:What’s the different between indoor tree and outdoor tree?
A7:The outdoor tree need to be snow, wind and raining resistant.
So the outdoor tree inside structure has the galvanized pipe and steel bar, the strong inside structure can support the tree meet any natural factor.
Q8:Can we visit your factory?
A8:Yes, you are most welcomed to visit our factory, we are in Baiyun district, Guangzhou city. We can ask our driver to pick you up if it is close to our factory.
Q9:Can I get a sample before order?
A9 Sure.We offer free sample, but you need to pay the freight. After you place your first order, the sample freight fee will refund to you.