1. May I request samples?
Yes, you are always welcome to request samples from us. Depending on your requests, samples may take 3-14 days to get prepared.
2. What if I don’t meet the MOQ, can I still purchase?
Yes, we valued our customers and believe the growing of our customer’s business is also the growth of us. We will find the best solution for you and make your wish be true.
3. How do I check the freight?
You may ask our sales representative directly by providing your address. Our sales member will get back to you with the cheapest solution.
4. I want to build my own perfume brand, but I have no idea what to do first. Could you help?
Yes, that’s the reason why we exist. We can help you design your own perfume brand by providing you a one-stop full service from Designing your perfume- Customization-Shipping and all the way to after sales service.
5. What choices do I have for fragrance?
It’s all your choices. You can either choose to design your own fragrance depending on your preference or allow us to suggest you some favorable and popular fragrance in the market.
6. What’s your lead time?
Our lead time varies from 30-45 days. As the leading company in this industry, we have a very strict discipline regarding our production in order to make sure our customer received their goods on time.
7. How about after-sale service?
We have Sales Department for customer service. You can contact us by Whatsapp, Email, Wechat, SKYPE or telephone.