Yes, we can offer you free sample when we have them in stock and you just need pay the shipping fee.
Q:What's the terms of payment?
Trade Assurance order on Alibaba,Paypal, T/T,Western Union, Credit Card or Cash both available.
Q:How is your Quality Control?
We have a factory in Taian, Shandong, China to guarantee the production of your products. the quality of the products are pass strict inspection before shipping.
Q:What is the lead time?
Balls in stock could be delivered within 3~5 days once confirmed the order. For mass order or customized products,it takes about 10~20 days as per quantity or processing difficulty.
Q:How is the after sales service?
China working hours 8:00-17:30 Monday-Friday online service to deal with the complaint and feedback s from buyers. Our team will help buyers solving problem in time.
Q:How to apply refund?
Once the PI has been confirmed and ordered goods are ready, a refund will not available for a canceled order. But a refund would back to you in time the case that we could not offer the products required in stock due to the shortage or unavailability.
Q:Can I come vist your office and factory?
1) Welcome to visit our office and factory directly before establishing long-term business relationship.
2) We'd like to help you book the hotel and pick you up from the airport, or railway station. Please inform us if you have any schedule in China.