Q: Are you a factory or trading company?
R: We are a factory establised in 2003.
Q: How can I get samples?
R: Free samples can be made within 2 days after confirmation, freight collect.
Q: Could you provide designs for printed labels?
R:Yes, we can provide you with free design and provide printing in six colors..
Q:What is the shelf life of the labels?
R: We have different kinds of thermal labels with 3-5 years life.
Q: What is the lead time?
R: Generally, it will be delivered within 10-15 days, and finally depends on the order quantities.
Q:Why the label not shows the color & content after printing?
R:Confirm your printer is inkjet printer (require ribbon to print) or thermal printer(heat sensitive),you can advise us your printer brand and item then choose the suitable material.
Q:Why is the content that I print looks not clear & fuzzy?
R:Use alcohol prep pad to wipe the printer head & the dust inside of machine first.
Q: Which payment terms can you accept? R: T/T,LC,Western Union, Paypal are available for us.