Q:What's your MOQ?
A: For the popular style in stock the MOQ is 100pcs, sample also can provide to support your business start. For custom order the MOQ is 500pcs normally, depend on different design.
Q: What's your recommend package?
A: For the package we use custom foam and bubble film with plenty of padding protection! No way for any damage to happen during transit.
Q:What if damage happend when arrive?
A: If any damage happend please contact us update the picture of the box and item, we will send you new one for free.
Q: How do you control the quality?
A: We have full time QC. We supervise and the control the quality of every order. We will check the quality at least 3 times, at the start of the production, when half of the orders are finished, and after all the products are packed. Any unqualified products will be prevented from shipping.
Q: Can you make a custom mold to produce the glassware according to my own drawing?
A: Of course we can, custom service is one of our main strengths, our experienced design team and production engineer can also provide you with professional advices on your design drawing before mold making.
Q: Is it possible for you to custom my own logo on the glassware?
A: Custom personalized logo is welcomed, we can custom the logo using different craft, such as decal, silk screen printing, acid etching, sand blasting, glassware with customed logo is a good tool to promote your business brand when they are used by customers in daily life.
Q: How long is your lead time?
A: Generally it is 2-3 working days if the item are in stock. Or it is 7-10 working days if the goods are not in stock, it is according to quantity. For OEM orders, the lead time is 15-20 working days.
Q: What is your terms of payment ?
A:1. We accept T/T, Alibaba Trade Assurance
2.Full payment for small quantity order, 30% T/T deposit for OEM / ODM/bulk order and the balance before shipment.