Payment
1.Payment Terms: T/T, Western Union and Credit Card. If you want other payments please let us know.
2.Small goods need to pay in full;Large volume of goods can be used to pay the order in advance, goods good after the way to make up balance payment. Please consult customer service for details.
3.Please fill in complete information, contact person, address, zip code and telephone number when placing your order to
ensure smooth delivery of your goods.
Shipping
1.After the payment is confirmed, we will deliver the goods within 2~5 working days.
2.Due to the different transportation company and route, the goods will arrive at your designated place in about 8~45
days.If the goods are urgent, please contact customer service to choose a fast transportation route.
Sample
1.Sample available time: 2~5 working days for the hot selling item; 15~30 days for special request.
2.Regarding the collectable samples, you can pay us by T/T, Western Union and Credit Card.
Quotation
1.Normal quotations are completed within 1~2 working days.
2.For complicated customized products or products that need to open molds, we may need 3-7 working days to check the
cost and then give you a quotation.
3.Efficient time: 15 days.
4.Normally, we quote the FOB Shenzhen terms, if you want others please kindly let us know.
Return and Warranty
1.All the goods are inspected before shipment, men made defects are not guaranteed.
2.Metal products warranty 1 year, plastic products warranty for half a year, silicone and other consumable quality warranty
1 month, the warranty period from the customer to confirm the receipt of the calculation.
3.All the goods are inspected before shipment. We only guarantee the products free of charge against defects.
4.Any of the quality problems you can send your complaints directly to the sales.
5.For defective products, we usually choose to replace them in the next order. If there is an urgent need for replenishment
or special requirements, please contact our customer service staff.
Feedback
1.Since your feedback is very important to our business development, we sincerely invite you to let us know.
2.We will address your feedback in a timely manner, and you can also keep in touch with our customer service to know the
progress
