Genuine 925 Sterling Silver Double Heart Necklace Pendant High Quality Jewelry HN015 Personalized

1) Please be noted that the price in our website is merely the reference price and the actual one is subject to our final confirmation! 

2) Any problem, requirement and suggestion, please contact us freely, we'd be very pleased to be at your side. 

Q: How long have you been in the silver wholesale jewelry supply business? 
A: Onyx Silver started set up in 2002, as a bulk jewelry supply silver wholesale-only business supplier. We've been growing ever since then,

THANKS to you, our loyal wholesale silver jewelry customers! 

Q: How can I see your PRICES? 
A: To view our prices and shop with us, please contact us email or Trade Manager with the item(s) you like to order and then a reasonable quotation

as request would be provided.

Q: What are your weights for silver measured in? 
A: All of our metals are measured in grams.

Q: Are the prices on the website set prices? 
A: We apologize but the prices on the website are subject to change without notice. An e-mail of enquiry of updated price is welcome.

Guarantee 
Q: What kind of warranty you offer? 
A: More than 3 years warranty for keeping in a opp bag and 3 to 6 months warranty for exposed atmosphere for silver jewelry would provided.

Q: What is your guarantee on silver wholesale products? 
A: All of our items are guaranteed to be 925 Sterling Silver purity and free of defects. We stand behind our jewelry supply merchandise.

We are not, however, responsible for damage due to wear and tear, oxidation (tarnish), and customer neglect or mishandling.

Q: How do I care for sterling silver jewelry? 
A: Sterling silver is a metal that is meant to be worn. One way to prevent silver from tarnishing between displays or wearing is to keep the jewelry in cloth pouches

or Zip-closure plastic bags. A silver cloth is the best way to remove tarnish from jewelry.

Product Quality 
Q: Are all the items on Silver 925 Sterling Silver? 
A: Yes, all of our sterling silver jewelry items are 92.5% silver jewelry with rhodium / 24K gold / rose gold plated. Each item is stamped with a 925 trademark.

About Plating

Q: Is your silver jewelry plated? 
A: Yes, we plated rhodium or 24K gold or rose gold.

Q: What is rhodium? 
A: Rhodium is a naturally occurring metal element. It is frequently used in the jewelry trade as a surface plating to make silver items more resistant to tarnishing.

The rhodium coats the silver to enhance shine and durability. The content remains 92.5% silver.

Q: What is gold plated silver jewerly? 
A: Gold Plated is a process of plating gold over sterling silver (French word for gilded silver). Our gold plated jewelry is electroplated with 24K gold over sterling silver (925).

About order 
Q: Is there a minimum order amount? 
A: As encouragement to try a variety of items from our large selection of sterling silver jewelry collection, we have a low minimum of different order: 
30-49pieces / item for order 
50 -100pieces / item for OEM order 
3 pieces / item for stock

Customer Service 
Q: How is the after sales service? 
A: Huge team which is in charge of after-sales service, also a service hotline dealing with the complains and feedback s from buyers. 
24-hour online service to help buyers solving problems. 
Buyers updated market information regularly. 
Full-package service for those buyers visiting Fuyuan Silver.

Q: How to apply refund? 
A: Once the PI has been confirmed and ordered goods are ready, a refund will not available for a canceled order. But a refund would back to you in time

the case that we could not offer the products required in stock due to the shortage or unavailability.

Privacy Policy 
     We are a jewelry manufacturing company and we respect our customers and their privacy, which is why all the information we get from our customers is confidentially kept

and not given to any other third party. We ask for certain information from our customers to process our orders and to help us provide them with special offers,

newsletters and better Customer Service.

If you have more questions,pls contact us flower way:

Phone:+86 15967164872

What's APP:+86 15967164872

WeChat: Lutics