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1.Gemsweet's Jewels are dainty & delicate pieces that should be handled with care & caution. Avoid substances such as chlorine, perfume & other chemicals when wearing Gemnel's Jewels, to prevent discoloration. Please avoid contact with water, other liquids and metals so that it won't lose it's color and shimmer. To prevent the chain from breaking, do not pull or stretch the jewelry.
2.Gemsweet's Jewels are 925 Sterling Silver with Custom Gold Plating. An extra layer of tarnish resistance(We called it E-coating) is added to extend the life span of the jewelry. Our Cubic Zirconia (CZ) stones are placed in a very meticulous manner, to prevent from stones falling out.
1. What is your minimum order quantity?
2. Can I get one sample?
- Yes, we can offer one sample for checking quality.
Sample charged US $50-100 depends on the design, sample charge will refunded upon bulk order.
3.Could you supply OEM/ODM service?
- Yes.We are manufactory specializes in jewelry many years. Please feel free to contact us for more info.
4.Could you offer private logo service?
- Yes, customers’ logo service accepted.
5: How do I place orders?
- A1. You can directly place Trade Assurance order through Alibaba.
- Click Here to follow the instruction of placing Trade Assurance Order.
- Click Here to learn How does Trade Assurance Order work.
- A2. Invoice will sent to you for payment.
6: How about your after-sales service?
- A. Within one week of receipt of the goods, the customer receives the goods should be checked, if the problem should be informed within one week.
- B. If the confirmation is a quality problem, we will provide free replacement cargo services.
- C. If the cause of goods quality problems is due to uncontrollable factors, we only charge you the cost of repair.
- D. For that you have sold the products, problems due to the passage of time or wear caused by abrasion, etc., we will have to charge you a certain repair costs.