A1: We are the biggest garment steamer factory in China over 10 years. specializing in designing, manufacture and selling of Garment steamers & vacuum cleaners etc. We have been doing ODM and OEM since 2015, now over 2 million PCS garment steamers and vacuum cleaners per year. Q2: What certificates do you have for your products? A2: We have GS, FCC, CE,EMC,CB, RoHs certificates.We can also provide other certificates if needed. Q3: Do you accept order through OEM/ODM business? A3: Yes, it is including the customer logo and color box printing, but need annual buying quantity 1000pcs and each order MOQ 20'GP. Q4: What's your Minimum Order Quantity? A4: Normally 10 pcs for vacuum cleaners and garment steamers(In Stock Models ) , other models and small quantity is also available. Q5: Do you accept sample order? A5: Sample usually 7-10 days after payment received. Q6: What's your lead-time and payment term? A6: Normally, our lead-time is 25-45 days, it depends your order quantity and request. Sample: PayPal or T/T or through Alibaba trade assurance. Mass production: 30% deposit advanced, 70% before shipment. Support Alibaba Trade Assurance to protect buyer’s right. Q7: How about the shipping? A7: We do provide international Express door-to-door, Airline and sea freight. Q8: What's your warranty for this product? A8: We provide 1 year warranty ,we have our own service team that can provide effective solutions.