About the 15-30 days and according to your order quantity
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FAQ
Q1:What's the MOQ?A:For trees which heigth below 3meters normally moq is 20pcs. Big palm tree 1pcs.
Q2:Does free samples supply?A:yes, we supply free samples which height lower than 2.5meters. customer only afford shipping charge is ok.
Q3:What's material of artificial plants?A:artificial trees which are mostly real wooden trunk[PU trunk/enviroment friendly) with silk fabric leaves[real touched fabric/high quality)
artificial flowers which are silk fabric leaves or PU leaves with plastic stem inside are metal wire.
artificial grass which are imported HDPE material from Japan.
Q4:Can I mixed different design?A:Sure! each design moq is 1 carton. you can mixed in one container.
Q5:Can I get lower price if order big quantities?A:Yes, the more quantity the better price.
Q6:Can custom making other styles of tree?A:Yes, we supply special design for each customer and sign secret documents for each unique design, in order protect market of each customer.
Q7:Can I get samples of pre production?A:Yes, we supply free of samples before mass production.
Q8:How to packing products?A:we do normally 5 layer/7 layer cardboard carton. individual packing or many pcs put in one carton.
Q9:When you ship my order?A:Normally 30-45days after reveiving deposit. but it can be negotiated based on order quantity and production schedule.
Q10:How about the quality guarantee period?A:Indoor plants 1-2 years, outdoor palm tree depends on circumstance ,trunk 5-8years and leaves 2-5years
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