1. Why do we sould plug the rear cam cable on the Android system car radio even if I don't need a rear cam?A: The rear cam cable have combined the rear cam input and WIFI wirelss cable together, no matter you need rear cam or not, we highly recommend you plug this cable when you are doing the installation for our android car radio, otherwise, the signal for WIFI+wirelss will be not easily caught.
2. Why do the car and machine still work if the car keys have been taken off?
A: First of all please do not combine the 12V ACC red cable with B+ yellow cable together, in you are combine them together and connect to the B+ as a power supplier, the screen will not shut off when you turn off the key on your car.
3. Why can’t the car radio remember the time, pre-stored radio stations, and other related settings after restarting the car?
A: First of all please do not combine the 12V ACC red cable with B+ yellow cable together, in you are combine them together and connect to the ACC as a power supplier, the car radio will not have memory for time, pre-stored radio and ETC.
4. If the screen and touch do not match up, how should I set it up?
A: Put your fingers on the screen and remain 10 seconds, follow the instruction to complete the screen and touch matching
5. Can I use car play or android auto functions on my car?
A: For the WINCE system have the wirelss signal can support CARPLAY, the CA series can support wireless CARPLAY & wire ANDROID AUTO, for the android system we have T5/TS18/TS10 can support wireless CARPLAY & wire ANDROID AUTO. If you have no idea what version should buy, please talk to our customer service, we would like to offer more information for your reference.
6. How the rear cam works?
A: 1)Red cable ① is connected to the backup light "+"
2)black cable ② is connected to the backup light "-"
3)The reversing detection cable ④(Brown color)is connected to the red cable ③ which extending from the video input cable
4)⑤ cable does not need to be connected