1. FedEx/DHL/UPS/TNT for samples, Door-to-Door;
1.Samples delivery within 3 days after confirmation.
Q1. What is MOQ and delivery time?
A: In general, our MOQ is 2000pcs, according to different market and customer's demand, the quantity can be adjusted.
And about the delivery time is 20-25 days after receiving the deposit.
Q2. Can you print customized logo on the product and color box?
A: Yes, we can. Based on 5000pcs, the packing of the OEM for free.
Q3.What certificates do you have for your products?
A: All our products have CE&RoHS certificate. We also can do it as customers' requirement.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping is also optional.
Q5.How can I get some samples?
A: Sample order is acceptable. Some items are free for your test. Some items need to pay the sample fee, but all sample fee can be returnable after the final order confirmed.
Q6. How does your factory do regarding quality control?
A: Quality is the priority. We always attach great importance to quality controlling from the very beginning to the very end. 100% QC inspection before packing.
Q7: What about Greathouse product warranty?
A: One year guarantee. If it is our product quality problems, we will take full responsibility.
Q8: Where is your factory located? How can I visit there?
A: Our factory is located in Shenzhen City, Guangdong Province, China. You can fly to Shenzhen airport or take the train to Shenzhen Railway Station, we will pick you up there...