Q1: I am a novice foreign trade, how to finish an order?A1:You can direct online order according to their own requirements.
Q2:What's the order process?
A2: Submit design(you)- submit quotation(me)- confirm to order and payment(you)- Create artwork (me)-
Approval(you)- full payment or a half payment(you)- Production + Shipping after full payment(me)
Q3: Can I get a product sample?
A3:Yes, of course. We will make sample after you paid mold cost. And we will take picture for your check. If you need physical sample, we will send you by freight collect.
Q4: I'd like to know the specific delivery process.
A4: We will provide you tracking number at the time of shipping. It could be following on internet.
Q5: Can you make glitter, glow, epoxy items?
A5: Yes, we can.
Q6: I need some very urgent, how fast you can produce it?
A6: the production time is about 10-16 days , and shipping time is 5 days.
when in a rush. Depending on your item, we will check schedule and get a fastest production time for you.
Q7: I received, but it’s wrong, how couldI do?
A7-1: If you provide wrong info and confirmed wrong artwork or production plan, then sorry you will afford to re-make them.
A7-2: If we made products wrong with our artwork or production plan, we'll re-make for you freely.