1.Q: Which certifications or test reports do you have?
A: We have UL and RoHS tested by SGS.
2.Q : How to ship my order ? Is it safe?
A: For small package, we will send it by Express, such as DHL,FedEx,UPS,TNT,EMS.
For big packages, we will send them by Air or By sea.We will use good packing and ensure the safety.We will be responsible to any product damage caused on delivery."
3. Q : What about your delivery time?
A: We have a lot of products in stock.We can send the stock products in 3 work days.
If without stock, or stock is not enough, we will check the delivery time with you."
4. Q: Can you provide samples ? Are the samples free ?
A: Yes, we can provide samples.
Usually for our standard products with stock, we can supply samples free for testing.
5. Q: Could I put my own logo on it?
A: Sure,of course,we are a professional manufacturer and have over 20 years OEM experience, any legal logo can be printed on the product.
6. Q: Could you change the size for the customer?
A: Yes, sizes can be customized, for more details please contact us.
7. Q: How many days delivery the order?
A: Normally after deposit or L/C 15 days,In case of urgent need, delivery date can be advanced depends on your request.
8.Q:How about the after-sale service?
A: Any feedback or comments are welcomed. We have engineers available to solve your application problems
9.Q: How does your factory do regarding quality control?
A: All the products will be 100% checked before the shipment.
10.Q: When can I get the price?
A: Usually we quote within 24 hours after we get your inquiry.
11. Q:What's the price?
A:Different items different market will be different cost, we will keep to give best and competitive price for each customer.