Q1: Can we get some samples? Free or any charges?
Yes, you can get free sample if we have in stock.
If the sample needs to be customized, it should be paid for the sample.
Q2: How can we get a quote?
We will offer the best quotation after we get the product specifications such as
material, size, shape, color, quantity, surface finishing, etc.
Q3: What format design file you want for printing?
We will It is best if you can supply your artwork as PDF or AI,CDR format file.
However if this is not possible,our in-house designer can make the artwork.
Q4: Can you help with the design?
Sure, we have professional designers to offer the design service.
Q5: What about the lead time for the sample and big order?
1-2 days for stocking one;
3-4 days for the customized sample,
7-15 days for mass production.
Q6: What shipping method can i choose? How about the shipping time?
For small order, by express like DHL,UPS,TNT FedEx etc, about 3-7 days.
For big order, by air about 7-12 days, by sea about 15-35 days.
Q7: Which port can be chosen for delivery?
Mainly Shenzhen, or any other domestic ports.
Q8: How can you guarantee your quality?
Normally we will send you a sample to confirm everything first. We will make the big
order exactly the same as you request. The order can be also placed through alibaba
trade assurance, it can guarantee the quality and delivery, if it has quality disrepency,
Alibaba will help you and return the money to you.
Q9: Still can't find the answer?
Please contact us
trade manager ID: cn1517748655yfgv
Wechat/whatsapp:+86 13433509159