Q:What is your factory's main product?
A: Including BBQ grill ,cake grill,fish Ball Grill;Aberdeen Machine Series,Griddle Machine,Crepe Maker,Waffle Maker Series, Fryer Machine, Electrical Grill Series, Popcorn Machine etc.
Q:How long and how to get sample from US?
1)We can make as per your request, pls provide us artwork in PDF to follow,you only need to pay for the transportation freight and the products sample cost,but once bulk order placed,we will refund you the sample cost.
2)Sample lead time:About 15-30Days
3)Sample payment terms:Westen Union, Paypal,T/T, Trade Assurance from Alibaba.
Q:How to order?
A: Please send us your inquiry via email,our sales person will reply asap. Before order,we need to confirm the details for below;
1)Production information:Quantity,specification(such as size ,material,color,logo and packing requirement),Artwork or sample will be the best for us to developing for you.
2)Lead time required;
3)Shipment details:Company name or consignee ,Address,Phone number,Destination( seaport or airport),Nominated forwarder contacts.
Q:What is your terms of payment?
A:Payment <=1000USD,100% in advance, Payment>=1000USD, 30% T/T in advance,balance before shippment. If you have another question, pls feel free to contact us.
Q: What is the whole process for doing business with us ?
1) Please provide details of the products you need so we can quote for you.
2) If price is acceptable, we will make PP sample for your approval.
3) If sample approved and required bulk production, we will provide Proforma Invoice as order confirmation, then deposit payment will be required .
4) During the whole production process, we will send you photos of all goods, packing, loading details, so you can keep an eye on your products.
5) We will send you B/L copy once goods shipped and Original Documents will be provided right after balance paid.
6) Please contact us if you have any problems after you received goods, and we will fix it for your at our first priority