1. Are you factory or trading company?
We are original factory with 10 years experience.2. Do you provide OEM service?
Yes, we are mainly doing OEM and ODM
3. How can I get the samples?
We can provide you free sample for our existing products, the lead time is around 2-5 days. You need to pay for the sample delivery cost.
If you need the custom sample, the sample cost has to be charged from you. The lead time is around 5-10 days.
4. What is production lead time for formal order?
Our normal lead time is around 25 days. If you have urgent request, please just let us know. We will try our best to shorten the lead time to meet your requirements.
5.How to order?
Step1: Ideas or design rough drawing of pet products provided, our designer feedback working sketch.
Step2: Mock-up sample process after working sketch confirmed
Step3: Adjust sample if details need to modify till the clients are statisfied
Step4: Production arranged after order, sample confirmed and deposit received
Step5: Inspection after order production finished
Step6: Shipment arrange after balance arrival
Step7: Timing after-sales service & new products receommendation.