Professional engineers to provide one-on-one service
Response time: Online chatting within 1 minute,
Inquiry within 5 minutes
After-sales service: 1-years warranty, free replacement for non-human-oriented operation during the warranty period
Overseas Service Center: Malaysia, Singapore
After-sales service process:
1.Contact us via Online chatting, inquiry, email or phone call(+8613777833374)
2.Confirm the problem, try to figure it out local
3.If can not be solved, send back to maintenance or replacement.
Our Factory
Our Workshop
Our Warehouse
Our Team
Automatic packer
Wooden case
Q: How long will you give me the reply?
A: we will contact you in 1 hours as soon as we can.
Q:Could I visit your factory?
A: Sincerely invite you to visit our factory
Q: Do you provide samples ?
A: Yes,we have materials in stock to help you to get the samples as soon as we can.
Q: How about the quality of the managements ?
A: We have a complete quality control system , all of our products will be fully pre-inspection by QC departments before shipping to you . We have the certification of ISO,CE we could send the certification test of our company to you
Q: What is your terms of payment ?
A: We could accept T/T, Paypal, WU ,Credit Assurance
Q: What is the warranty for your product ?
A: Warranty: 2 years, Lifetime maintenance