2. Where can we get replacement parts?Most of the spare parts are ready in stock. They will be sent to the buyer directly from our warehouse with original prices.
3. How long can we get replacement parts?
Common spare parts can be delivered by express within one week. Some parts can be purchased locally.
4. What technical support do you offer?
1. Technical support by phone, email or WhatsApp/Skype around the clock.
2. Friendly English version manual and operation video.
3. Engineer available to service machinery overseas.
5. Do you have any machines in our country?
Our machines has been sold to more than 20 countries all over the world, like Russia, Singapore, Uzbekistan, The USA,Malaysia, Peru, Colombia, Vietnam, Slovakia, etc.
6. Can you customized the machine?
Our machines can be customized made according to buyers’ request.
7. What other machine do you offer?
We provide one-stop shop service of woodworking machines for the buyers. Other kinds of woodworking machines, like sanding machine, CNC router, drilling machine, saw machine can be provided as well.
8. Can you set the system to our language?
Our system supports common languages like Chinese, English, Russian, Spanish.