1. Are you a factory or a trading company?
We are a factory, you can check the manufacturer's Alibaba certification information. There are videos from our factory and office. We have multiple employees in the factory (manufacturing, production, quality control, etc.) and about 10 employees (sales, marketing, designers) in the office.
2. What materials do you use for your jewelry?
When it comes to fashion accessories, YWFQ always uses the highest quality materials. All metal styles are made of sterling silver and polished to perfection to obtain a gloss effect.
In addition, we know the importance of providing high-quality styles that not only make your customers look good, but also make you feel good.
3. Will the jewelry fade?
Silver products can stay unfading; however, your careful maintenance will greatly help you maintain its beautiful appearance for a long time.
4. Do you support direct shipping service?
Yes, our advantage is that more than 98% of the stock styles can be shipped within 2-5 working days. There is no minimum order requirement. The logo can be customized by laser. We can also provide beautiful and logo-free image materials for your ads.
5. Can my logo be engraved on jewelry?
Yes, we can provide multiple solutions, such as laser, casting, enamel, screen printing, etc. It should be noted that the cost and time of different processes are completely different. For small batches, we recommend using fast and low-cost lasers.
6. Can you provide packaging design?
Yes, we can provide design and customization services of multiple styles and multiple materials for jewelry boxes, packaging bags, etc.
7. Are there all items in the inventory?
Yes, 98% of the products are in stock, and the stock is sufficient. Inventory items will be shipped within 2-5 days after receipt.
8. What should I do if quality problems occur?
You can come to us for replacement or refund.
If you have any other questions, please feel free to contact us!