1.Q: Are you a factory ?
A: Yes, we are a factory .
2.Q: Can you make customized items?
A: Yes, we can.
3.: How can I trust you and your company?
A: Yes, we are a gold and creditable company on alibaba, we are focusing on the long term relationship with customers, we have worked with thousands of customers more than 20 years , customers always make highly complimentary remarks
4: Can I get samples first of my own design, and then start the order?
A: Yes, of course. we will send real samples for your checking, after confirmation, then will start the order.
5: Should I need to pay the mold cost again when we reorder next time?
A: No, you do not need to pay for the mold again, it will be used for a long time.
6: what's the lead time of production?
Sample: 7-10 working days (Standard).
Bulk order: 20-25 working days (Standard).
7: Delivery & Shipment
--Air shipping, Couirer (DHL, UPS, FEDEX, TNT, EMS, ect ), Sea shipment(FCL/LCL).